Supplier Self‑Service Tools

Everything suppliers
need, self-serve.

Supplier Self Service Tools - Supplier Self Service Portal

What you can do with Supplier Self‑Service Tools

Self-serve tools that keep suppliers moving with minimal support needs.

When suppliers can self‑serve, you ship faster and support less. The Supplier Portal centralizes daily tasks and automates the busywork, so partners stay on track, your team avoids manual follow‑ups, and customers get a consistently great experience.

AI‑Assisted Mapping & Enrichment

Automatically map supplier‑provided data to your catalog structure and fill gaps with AI. Generate category‑correct attributes, standardized values, and helpful descriptions while preserving human review.

Supplier Self Service Tools - AI Powered Mapping

Order Dashboard

View, accept, or cancel incoming orders in one place. See key details, SLAs, and next steps, then move straight into shipment creation without switching tabs.

Supplier Self Service Tools - Order Dashboards

Shipment Creation & Tracking

Create compliant shipments quickly. Generate packing slips, print shipping labels, and upload tracking numbers – then keep buyers and retailers informed.

Supplier Self Service Tools - Shipment Creation

Inventory Sync Tools

Keep availability accurate. Manually adjust stock for quick fixes or configure automated feeds (EDI/API/CSV) for continuous updates.

Supplier Self Service Tools - Inventory Sync Tools

Returns & Cancellations Management

Approve, process, and track return requests directly in the portal, with clear steps for RMAs, refund/credit, and status visibility for all parties.

Supplier Self Service Tools - Returns and Cancellations

At a glance

How it works

Business Impact

Outcomes you can count on

Faster time‑to‑ready

Suppliers launch with less hand‑holding.

Fewer exceptions

Standardized data and AI guidance reduce errors.

Higher SLA attainment

Orders flow on time with clear next steps.

Lower support load

Self‑service flows remove back‑and‑forth.

FAQs

Yes—permissions and roles control access to orders, shipments, inventory, returns, and catalog edits.

No—manual updates are supported, and you can add automated feeds when ready.

All AI suggestions require human review and approval before publishing.

Yes—bulk actions are available for multi‑order processing and label/packing slip generation

Ready to empower your supplier network?