As your network grows, keeping supplier data accurate, segmenting by performance or value, and communicating policy changes gets harder – and costly when it fails. Supplier Management gives you structured segmentation, self‑service profiles, and broadcast tools to keep everyone aligned and accountable.
Implement configurable supplier segmentation and tiering to categorize partners by performance, volume, compliance, margin impact, or strategic value. Use segments to drive routing preferences, SLA targets, onboarding workflows, incentives, and review cadences.
Provide a centralized profile management interface so suppliers can maintain up‑to‑date business information—contacts, addresses, payment preferences, certifications, tax forms, insurance, brand assets, and compliance documentation—while your team retains full audit trails.
Give suppliers a clear surface for notifications and reference materials: new opportunities, program updates, seasonal calendars, routing or packaging changes, and compliance reminders. Target messages by segment and track acknowledgement.
Cleaner data: Always‑current contacts, payment preferences, and compliance docs.
Segments focus effort where it matters; tiers align SLAs and incentives.
Broadcasts with acknowledgements ensure policies are seen and followed.
Versioned changes and document histories simplify reviews.
Yes—set rules (e.g., on‑time rate, volume, chargebacks) to auto‑reassign tiers; manual overrides are supported.
Yes—profile roles determine notification recipients by topic (orders, shipping, invoices, compliance).
Yes—expiration dates trigger reminders and can block actions until renewed, based on your policy.
Yes—enable read receipts and required acknowledgements by segment or supplier.