Automated & Optimized Order Routing evaluates each order against real inventory, SLAs, and cost, then selects the best fulfillment path, monitors execution, and adapts when exceptions happen.
Automatically assign orders to the most appropriate supplier based on configurable policies such as on‑hand inventory/ATP, SLA/cut‑offs, cost, preferred/blocked suppliers, and split minimization. Use profiles to tune rules by channel, category, or delivery promise.
Go beyond static rules. Use signals like historical performance, delivery speed, acknowledgement/ship timeliness, and exception rates to predict the most reliable supplier for each order.
When a single supplier can’t fulfill the full basket, Logicbroker can automatically split orders across multiple suppliers to optimize speed, cost, and inventory utilization, while minimizing splits when they don’t help the promise.
Reduce time‑in‑transit and shipping cost with proximity‑aware routing. Prioritize suppliers and fulfillment centers closest to the customer, or enforce region coverage rules when needed.
Close the loop with a built‑in returns process that routes merchandise back to the supplier when appropriate. Support the full sequence: RMA registration, supplier approval, return shipment, credit memo issuance, and compliance logging.
Protect delivery dates with SLA‑aware routing and proactive rerouting.
Time and rate‑aware decisions reduce shipping and split‑shipment costs.
Policy‑driven automation routes orders without ops intervention.
Intelligent scoring rewards reliability and guides corrective actions.
Yes. Use routing profiles to apply different policy weights and constraints by channel, category, or portfolio
Yes. The engine minimizes splits unless splitting improves promise or cost based on your thresholds.
The platform evaluates historical performance and predicted reliability but never violates hard constraints (e.g., inventory availability, compliance blocks, or cut‑offs). You can run AI in recommend‑only mode before enabling auto‑select.
Exception logic can reroute to the next‑best supplier or downgrade the service level per your policy—always recorded for audit and reporting.
Create an RMA, obtain supplier approval, and route the return. Once processed, a credit memo is recorded and compliance logs are maintained for audit purposes.
Learn how Logicbroker’s Automated & Optimized Order Routing features add unprecedented scale and accuracy to your order flow.