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An Original Research Report

The State of Agentic Commerce Adoption​

Analysis from a 2026 survey of over 600 enterprise eCommerce leaders about agentic commerce attitudes, adoption, and impact.

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Key Findings

The market has made its decision. The only question is whether your agentic infrastructure is ready.

68% of respondents say they will invest anywhere from $1m to $5m in agentic commerce capabilities in 2026. Where do you stand?

expect to invest $1M+ in the next 12 months.
0 %
plan AI shopping agents within 6 months.​
0 %
expect AI to influence 20% of orders by 2027.
0 %

Use this research to guide your agentic strategy

  • Clear market benchmarks. 
  • Investment context for board-level conversations. 
  • Insight into infrastructure readiness gaps. 
  • A forward-looking view of AI’s impact on transaction flow. 
  • Strategic clarity on what matters most.